HSBC Mortgage Complaint

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account

HSBC Mortgage department,

Conventional adjustable mortgage (ARM) Loan servicing, payments, escrow account Florida

! ) forced placed insuranceBecause of forced placed insurance at a premium that is way above the market, followed by high demands of escrow account payments and suddenly substantially increased monthly payments, it was not feasible to make the excessive monthly payments. All payments have been made on time until HSBC started a forced placed insurance. 2 ) check fraud $ -HSBC wrote a check without my knowledge and without my agreement and debited my account. The amount was recovered, but it is still fraud by HSBC3 ) HSBC Loan No. - wrong status / wrong interest rateThis loan has been documented by HSBC as a - loan, but that is the wrong status because it is the - and only loan on property address - - -, -, FL -. As a consequence the interest rate is way too high at 9.375 % I have reported this error since a long time and several times but it never got corrected. The interest should be the same as on Loan No. - which is 2.875 % 4 ) credit report disputeHSBC Loan No. - and Mortgage Service Center Loan No. - reported over 10 consecutive months ( from -/-/- to -/-/- ) the same mortgage but under - different loan numbers to the credit bureaus. This caused that my credit score dropped significantly and damaged my credit history substantially. The false information has been corrected. HSBC and Mortgage Service Center are responsible for the damage ( loss in credit score ).

HSBC customer in Florida
May 22, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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