TCF National Bank Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

TCF National Bank Bank account or service department,

Checking account Problems caused by my funds being low Illinois

I was charged overdrafts on my bank account for previously pending charges while still being allowed by my bank to withdraw $180.00 out of a check that I had just deposited for $500.00 their claim was by letting me have the $180.00 it made my pending authorized purchases Invalid and that I was charged a overdraft fee for every purchase even though I still had the same check which I was allowed to purchase $180.00 worth of merchandise on in my account if it was good enough to cover that it should also have covered the - prior purchases which came to a combined total of $11.00 also in addition to this my monthly social security checks were also entered my account for a total of $750.00 all of this activity occurred on -/-/2015. The reason that I know how much I was authorized to spend out of the $500.00 check that I deposited was because the initial total of my merchandise came to $310.00 when I swipped my ATM card it only authorized me $190.00 so I had the purchase voided and the $190.00 put back on my card I then choose $180.00 worth of merchandise which I was


I made a purchased of $6.00 on -/-/2015 I then asked to speak with the manager he was busy, so after waiting about a half hour the assistant manager said she would look at it she gave me an entirely different explanation, telling me that they really did me a favor by letting me have the $180.00. Becaused the check had not cleared this was on -/-/2015. I returned on -/-/2015 this time I met with the manager who gave me still a different explanation but advised me to take the overdraft protection of my account and said that he would refund - of the overdrafts.

TCF National Bank customer in Illinois
May 21, 2015

* Source: CFPB Complaint Database

TCF National Bank response to complaint:
Closed with monetary relief

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