Checking account Problems caused by my funds being low
TCF National Bank Bank account or service department,
Checking account Problems caused by my funds being low Illinois
I was charged overdrafts on my bank account for previously pending charges while still being allowed by my bank to withdraw $180.00 out of a check that I had just deposited for $500.00 their claim was by letting me have the $180.00 it made my pending authorized purchases Invalid and that I was charged a overdraft fee for every purchase even though I still had the same check which I was allowed to purchase $180.00 worth of merchandise on in my account if it was good enough to cover that it should also have covered the - prior purchases which came to a combined total of $11.00 also in addition to this my monthly social security checks were also entered my account for a total of $750.00 all of this activity occurred on -/-/2015. The reason that I know how much I was authorized to spend out of the $500.00 check that I deposited was because the initial total of my merchandise came to $310.00 when I swipped my ATM card it only authorized me $190.00 so I had the purchase voided and the $190.00 put back on my card I then choose $180.00 worth of merchandise which I was
I made a purchased of $6.00 on -/-/2015 I then asked to speak with the manager he was busy, so after waiting about a half hour the assistant manager said she would look at it she gave me an entirely different explanation, telling me that they really did me a favor by letting me have the $180.00. Becaused the check had not cleared this was on -/-/2015. I returned on -/-/2015 this time I met with the manager who gave me still a different explanation but advised me to take the overdraft protection of my account and said that he would refund - of the overdrafts.
TCF National Bank customer in Illinois
May 21, 2015
* Source: CFPB Complaint Database
TCF National Bank response to complaint:
Closed with monetary relief
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