Capital One Credit card department,
Advertising and marketing California
I - that happens to be a Corporation. I wanted a new credit card that I could use for expenses - vendors, etc. ) that would offer high acceptability and rewards. I opted for the Capital One - for -, that offers 2 % cashback on all purchases. Like the other - accounts the corporation has, it requires a credit check for both myself and the corporation. The other - accounts, - with - and - -, all report only to the Business entity, since it is a corporation and is treated as a separate person. In applying for those - lines of credit, they show up as a 'hard ' credit inquiry on my personal credit, which was - understood and assumed. However, the Capital One credit card shows up on - on the business entity and my personal info. Highly unusual, but as I understand, legal ( especially when considering my excellent credit ). I informed them of this perceived inaccuracy and they assured me this is their standard practice, to dual report on all businesses, regardless of type - sole prop, llc, corp, etc. ). Unsatisfied, they transferred me to a kindly young lady named - at
Additional Terms and Conditions '', which states that we ( I and the business ), Authorize the receipt and exchange of credit information on - the Business Signer and the Business, including the exchange of information between Capital One and affiliates ''. This is not a disclaimer relevant to my concern. If it had been known to myself that dual reporting to the - credit agencies was to be expected, I would not have applied or accepted this credit offer. I suspect strongly that this is not easily solved- not for a lack of being complicated, but for a lack of stubbornness on Capital One 's and the credit bureaus. I have not contacted the Bureaus since they have not done anything wrong.
Capital One customer in California
May 20, 2015
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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