Residential Credit Solutions Mortgage Complaint

Residential Credit Solutions Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Colorado

I am currently having - issues with RCS : 1. Their inability to honor my requests to remove PMI from my loan. I 've sent a couple of requests via fax (?!? ) to their Correspondence Department to have PMI removed since I have satisfied their requirements. At no time have they honored my request and have even told me they never received my last - requests. As a result of their ineptitude the most recent payment for -/-/- has not been applied to my account which of course made my -/-/- payment late ... here comes another late fee. 2. They received my - payment on -/-/- for a -/-/- due date and they did not apply it to my account until -/-/-, thus making the payment late. They then charged me a $130.00 late fee due to their inability to apply my payment timely. They are not acknowledging their error and refuse to credit back the late fee.