Equifax Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

Equifax Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts Indiana

Hi, I am writing because I am having trouble with Equifax credit reporting company. Several years ago my Social Security Card was lost in the mail. I put a credit freeze on my account with all - credit reporting agencies. I have since been attempting to remove the freeze on my account. - of the credit agencies have been great. Not so with Equifax. There are requiring me to provide a - digit pin and mail in a letter. I have mailed in a letter - times over the course of - year. I have not received anything. I have dialed every number I can find on their website and can not get a person to assist me. I need to get my credit freeze lifted, but have not been able to accomplish this simple task. If you are able, please assist. -

Equifax customer in Indiana
May 19, 2015

* Source: CFPB Complaint Database

Equifax response to complaint:
Closed with explanation

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