Wells Fargo Mortgage Complaint

Conventional fixed mortgage Credit decision / Underwriting

Wells Fargo Mortgage department,

Conventional fixed mortgage Credit decision / Underwriting Virginia

I am a - veteran and Federal employee who is getting ready to retire. As part of my retirement plan I had intended to move from - to -. After finding a house I submitted a mortgage application to Wells Fargo Bank - the same bank that holds my current mortgage ). In short, Wells Fargo denied my application because I was Unable to verify income '' upon retirement. Since it is now taking - 6 to 8 months to complete retirement packages, all I had was the Estimate of Annuities that - provides prior to retiring. Since I could not produce a income statement, and will not be able to do so for - to 8 months, Wells Fargo has put me between a rock and a hard place. I have already sold my current residence, however I am now likely to lose the house I have a contract on in -. I doubt I am the - Federal retiree who 's plans included something for which they would need a loan to accomplish. Wells Fargo 's response was that this was part of the new rules implemented after the housing market crashed, however, I can not see its application for someone who will have a guaranteed income at retirement despite the governments processing of that retirement being 6 to 8 months behind.

Wells Fargo customer in Virginia
May 19, 2015

* Source: CFPB Complaint Database

Wells Fargo response to complaint:
Closed with explanation

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http://www.wellsfargo.com/
(866) 249-3302
[email protected]
420 Montgomery St Frnt
San Francisco CA 94104
Wells Fargo
Wells Fargo

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