Select Portfolio Servicing, Inc Mortgage Complaint

Home equity loan or line of credit Loan modification,collection,foreclosure

Select Portfolio Servicing, Inc Mortgage department,

Home equity loan or line of credit Loan modification,collection,foreclosure Texas

I have submitted several complaints and also requested many Qualified Written requests. My QWR ALWAYS request that the company provided Certification that the signatures on the Assignment and Transfer Document be provided by a bank officer that has the authority to do so. Providing copies of documents that are robo signed do NOT solve the issue. In addition, I have repeatedly requested that I be provided all accounting document, notes, charges, fees records going back to the beginning of the original loan.


If they transferred the loan then they should have that information. I cannot review the accounting and charges if I do not have all the information. This loan was included in the Foreclosure Fraud program by application - I cited that the loan was robo signed to - from - (- acting on behalf of -!!!!) and illegal foreclosure action. They sent me a check for that application in the program. I had also filed a quiet title action about the same time in District Court challenging their legal ownership of the loan. - did not respond to that action within the - day time frame allowed by the Court. They did, however, come in after that timeframe and try to prevent the judgement action - They also began sending a series of notifications out to me concerning qualification in the National Mortgage Settlement Act. However, even tho we had a court action ongoing and they were sending me letters to contact about settlement under the Department of Justice National Mortgage Settlement Act, they had already transferred the loan in -/-/- to SPS. They did not send notification out that they were GOING to transfer the loan until -/-/- and they now say that the transfer took place in -/-/-. - shows that the transfer to SPS NEVER took place and also shows that the loan is inactive (that would also correspond with the Fraud foreclosure action to remove the loan from foreclosure and rescind those actions). Research shows that the signature on the assignment and transfer document by - which supposedly transfer the loan to SPS does not match the signatures as represented in other court actions wherein she and - (notary) signatures are robo signed. Discussions with - revealed recently that the original transfer of this loan to SPS ASSIGNED the loan to - - and that was done so because she was specially assigned loans that would be offered modifications under the DOJ National Mortgage Settlement Act program. - also affirmed that the program was not, in fact ever offered to me and that the normal reaching out and effort to extent application to the appropriate tagged loans had not been followed. She could not offer a reason why and when querried about why they had denied my repeated querries about being afforded the program she told me she would send me all representative notes and communications so I would have then. Those notes never were furnished. When I called back to check on the status of such I was told that I could not obtain that information but could only get records going back to -/-/2014....which totally missed the timeframe in question.The actions of SPS have impacted me in that I totally missed the timeline available to apply for modification under the National Mortgage Settlement Act. All my effort to do so was denied and they did not follow guidelines established to ensure I was afforded that opportunity. Although I am confident that there is fraud and deception in the assignment of this loan to both - and SPS, I am attempting to settle this mess by requesting that I be afforded a guaranteed modification on the loan to the maximum standards that would have been allowed me under the DOJ modification program.

Select Portfolio Servicing, Inc customer in Texas
May 16, 2015

* Source: CFPB Complaint Database

Select Portfolio Servicing, Inc response to complaint:
Closed with explanation

Consumer disputes how Select Portfolio Servicing, Inc handled their complaint

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