Navient Debt Collection Complaint

Navient Debt collection department,

Non-federal student loan Communication tactics Frequent or repeated calls Virginia

I have been called everyday, several times a time. I had discussed my intentions in a polite manner and how I was getting money from my retirement plan to pay this debt and that is takes - days to obtain the funds and how I had discussed this with the school i attended. I also explained that I intended to pay the debt. No even - days later, - from the collection office calls me and barrads me for the debt. After trying to explain to her that I spoke with someone - days ago about it, she said she was checking on the status '' I asked her if she was going to call me everyday until the - days, she said yes and it was her right. I told her that this was harrasment, she replied that it wasnt and that she would call everyday, several times a day until the debt was collected and that if i didnt want to talk then not to answer the phone. Then she started to laugh, as if this was entertaining her and as if it was a laughing matter. This upset me because I am trying to work to get this debt paid and she has no idea the circumstances that caused this debt to get behind in the first place, then she laughed again until i hung the phone up. The past - days i have been called - times at all hours of the day