U.S. Bancorp Credit Card Complaint

U.S. Bancorp Credit card department,

Customer service / Customer relations Minnesota

LONG STORY SHORT : UPON CALLING US BANK WHEN NOT RECEIVING STATEMENTS FOR MY CREDIT CARD, I WAS ADVISED MY ADDRESS WAS CHANGED IN -/-/-. I REQUESTED TO CHANGE BACK TO PREVIOUS ADDRESS WHICH IS ALSO ON MY CHECKING ACCOUNT. THIS TOOK - PHONE CALLS AND - DIFFERENT DEPARTMENTS. MY - REQUEST WAS TO GET STATEMENTS FROM THE -/-/- DATE FOR MY RECORDS. WHILE ON THE PHONE -/-/- IT WAS $5.00 PER STATMENTS. WHEN I PHYSICALLY WENT TO THE BANK IT WAS NOT $6.00. I NEVER INITIATED THE CHANGE AND SHOULD NOT BE CHARGED. - ISSUE : IF I NEVER INTIATED THE CHANGE THAT SHOULD BE THE HIGHER IMPORTANCE. - ISSUE : I AM NOT PAYING FOR SOMETHING THAT CLEARLY WAS NOT AN ERROR ON MY PART. I WAS TOLD THE CHANGE WAS POSSIBLE A COMPUTER ERROR AS IT WAS NOT EVEN A LEGIBLE ADDRESS WITH ONLY - DIGITS AND NO STREET NAME. LAST STRAW WHEN MANAGER - AT US BANK - - - - - -, MN ADVISED ME YOU DONT BALANCE YOUR CHECKBOOK '' WHETHER I BALANCE MY CHECKBOOK OR NOT SHOULD N'T DETERMINE IF I CAN REQUEST A STATEMENT FOR MY REVIEW IF I DID NOT RECEIVE PREVIOUS STATEMENTS. ONCE AGAIN AN ERROR ON US BANK 'S PART CHANGED MY ADDRESS AND THEY E-PECT ME TO PAY FOR IT.