Conventional fixed mortgage Loan servicing, payments, escrow account
SunTrust Bank Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Kansas
My home mortgage service was transferred to SunTrust Mortgage , Inc. from - - -. The automatic payments were canceled as a result. The same day I received the notice of transfer, I signed up with SunTrust Morgage , Inc. for automatic payments. SunTrust Mortgage , Inc. will not process the automatic payment request, which is making the payment late.
SunTrust Bank customer in Kansas
May 14, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with non-monetary relief
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