NetSpend Corporation, a TSYS Company Prepaid Card Complaint

NetSpend Corporation, a TSYS Company Prepaid card department,

General purpose card Managing, opening, or closing account Texas

On - -, 2015, I purchased a starter - Netspend prepaid card at a local - grocery stores. I added $96.00 as a starter value and paid a $1.00 fee. Upon trying to activate the card, I was getting an error. After - hours on the phone and being lied to by various agents at the Netspend company, I finally was told that due to suspected fraud '' the account has been shut down and I would be getting a refund check within a week. No further information was given besides multiple calls. It is now - - and I still do not have my refund ... .or a refund of the activation fee.