HSBC Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

HSBC Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Pennsylvania

My mortgage is with Beneficial Finance. EVERY month this year I have REPEATEDLY called as I DO NOT receive any statements!!! My due date is the -, of course, the sooner you pay the less interest. I am at my wits end with this company trying to get them to send me statements. It is now the - and still no statement. Mailing my payment takes a - to arrive at their office, then more time for them to post the payment. As such, at times my payment is late and interest keeps building.

HSBC customer in Pennsylvania
May 13, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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