Continental Finance Company, LLC Credit Card Complaint

Continental Finance Company, LLC Credit card department,

Customer service / Customer relations Illinois

I have a credit card with continental finance which was opened -/-/-. The account has maintained a good payment history since. At the time it was opened it was reported to all - credit bureaus. however, there were duplicate accounts on all three. I had only - credit card, but - accounts were showing. I accurately, disputed the - duplicates and left the - accurate account out the dispute in - subsequently, all my accounts were removed. I recently have written the customer service dept and faxed a formal dispute dated -/-/- after my initial faxed letter, dated - -, was evidently faxed to a wrong number provided to me by customer service. the latter letter ( -/-/- ) have been verified by a supervisor I been corresponding with via many emails over the past - months by the name of - - -, supervisor as being received. he also has been adamantly conveying, again in writing ( emails ) that this my account would be reinserted. I have patiently waited since -/-/- to no avail. this three year old good standing account is still not reporting after I disputed it in -/-/-. AT THIS POINT, CONTINENTAL FINANCE HAS VIOLATED MY RIGHTS UNDER THE FCRA BY NOT RESPONDING TO MY DISPUTE IN 30 DAYS. To date, as recent as a few days ago, - - jones is still assuring its being handled. He emailed me exactly what to put in the letter, stating to add I am asking that continental finance reinstates this tradeline to my credit report '', which I have complied and have documentation. however, I am not receiving credit on my bureaus for this three year old account which is positive. I feel like im getting nowhere. I spend ample amount of time calling and corresponding with - -. Each time, he assures me its gon na be reinserted, but have not.