Bank of America Money Transfers Complaint

Bank of America Money transfers department,

International money transfer Other transaction issues California

I made a wire transfer payment for services to a business in -. Request was made to not to convert and make the payment in - $ only. However, the business in - received payment in local currency. When asked, BofA Wire transfer department confirm that my instructions are to not to convert the currency ; intermediate bank may have converted and asked me to inform the business in - not to touch the money - so that they will help to get the money back and then I can make a - payment again. They money was then taken back from the business but now BofA says they are not sure where the money is and that the intermediate bank is not responding. It has been over a month since the original wire transfer request was initiated and I am concerned a ). for my money and b ). that the business in - needs the payment they may have other penalties and tax implications on their side. c ). I am not getting any answers from BofA, and moreover lastly, d ). now my local BofA rep says I will be charged fees for conversions and back as well as the applicable conversion rates for conversion, even though the banks are at fault. I need help to get ( i ) to recover all my money and ( - ) to find the reasons who is at fault and ( - ) that others do not have to go through this kind of problems. Thanks