Consumer Portfolio Services Consumer loan department,
Vehicle loan Taking out the loan or lease Texas
On -/-/-. I received a vehicle from - ( I live in - ) that I purchased from - in -. The vehicle arrived without a temporary plate. When I asked the dealership about this, they said the plate blew off in transport. The transport driver stated it did not have a plate when it was picked up. My loan was financed by Consumer Portfolio Services ( they were fined - -/-/- by the FTC ). For several months after I received the vehicle, the dealership would not send me the title and registration. - got involved, but apparently the dealer did not own the car when I purchased it and CPS knew this and accepted the loan. On -/-/- CPS sent a letter to the dealer that states they failed to perfect the lien within - days and CPS is demanding the return of the monies. The dealer informed me that CPS told him I defaulted on the note which I have not. I missed a car payment and pay extra each month to make up for the payment I missed. Now the dealer is telling me he will be repossessing my vehicle because I am in default but I am not. CPS has colluded with the dealer to commit fraud as they knew the dealer did not own the car when they agreed to accept my loan. Now my car is being repossessed and I have paid my notes. CPS was fined by the FTC for these types of practices and now I am losing all of the money I invested. I have made several attempts to contact CPS regarding this problem but have not been put through to the right manager. I need someone to contact me before I lose my car. Both the dealer ( - - ) and CPS committed fraud. I need someone to contact me immediately so I can determine who is in the right or wrong.
Consumer Portfolio Services customer in Texas
May 11, 2015
* Source: CFPB Complaint Database
Consumer Portfolio Services response to complaint:
Closed with explanation
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