Convergent Resources, Inc. Debt Collection Complaint

Convergent Resources, Inc. Debt collection department,

Other (phone, health club, etc.) Cont'd attempts collect debt not owed Debt resulted from identity theft Wyoming

Fraudulent charges were reported on my - account. I took numerous efforts to resolve this with - directly. I was told no debt was owed. I then was contacted numerous times by this collection agency after telling them that the account was in good standing. After resolving the issue with my own creditors, I contacted the FTC and the - about the issue and made complaints on my behalf regarding the errant reporting done by - as well as the collections agency. I received no calls from the collection agency after until today, - -, 2015, almost a year later. I explained again that - errantly reported my account, that I have legal representation and am a part of many customers who were a victim of a class action lawsuit filed against -. I told them that I can not be called during work hours, as it is not allowed for me to take personal calls, and that they should not be contacting me any further. I told them the - time that if they wanted to contact me, they could speak with my lawyer, and they never have called him once to this day. I am still being harassed for no reason about money that - told me I did not owe! Any efforts I made to reconcile the account, I was told I still owed money, even though the justification for the charges were errant ( such as being charged a contract termination fee, when I did not have a contract ), and when I had originally closed the account and talked to the representative, I was told I did not owe - money. Then two months later the debt collection agency contacted me without any forewarning, letter, call or e-mail from - saying I had money owed.