Other bank product/service Making/receiving payments, sending money
Citibank Bank account or service department,
Other bank product/service Making/receiving payments, sending money California
On - -, 2015, at - I was in line at the City Bank branch located at- - - -. - -, CA -. I was in line for - minutes waiting to pay my City Bank Credit card, when I was approached by Branch Manager Vice President - -. - - - demanded I give up my turn in line too - customers who were not in my line. I explained to - - I had been waiting in line for - minutes and I needed to get back to work ASAP. - - stated to me that I did not have an account with City Bank and needed to let the others customers go before me. I stated to - -, I did have a City Bank account which is my City Bank credit card and Icould pay my City Bank Credit card at any City Bank Branch if I desired. - - started yelling at me to get out of her Bank, because I did not have a City Bank account. I stated to - - I was a City Bank customer and I had the right to be in this branch to pay my credit card bill. - - became belligerent and threatening towards me because I would not give up my place in line too - - customers. - - shows favoritism to - customers over - customers. - - clearly intentionally discriminated against me, because I am -, by demanding I give up my space in line and to get out of her branch, because I did not have a City Bank account, which is False.
Citibank customer in California
May 04, 2015
* Source: CFPB Complaint Database
Citibank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://online.citibank.com/ |
Phone | 800-870-1073 |
Address | 701 E 60th St N Sioux Falls ND 57104 |
Citibank | |
Citibank |
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