Conventional fixed mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account California
My mortgage banker was PennyMac Mortgage in - -, - - - and - ( current mortgage ) paid Penny Mac $150000.00 to a principal balance of $150000.00. Penny Mac insisted that a refund check was issued on - -, I got - for $60.00, that is all. Other than this I have made extra payments in -/-/2014 for - and - payments of $250.00 in -/-/2014 which were never applied to the principal. I have requested several times for a summary of all payments made by me from -/-/2013 to -/-/2014 and never received this. What kind of a mortgage company is Penny Mac hoarding the money of a poor homeowner who was never late in making payments, biweekly drawn by Penny Mac from my checking account. This was simple mortgage no insurance or taxes included, I pay for these out of pocket.
PennyMac Loan Services, LLC customer in California
May 03, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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