U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Pennsylvania

When I opened my US Bank - - Premier Rewards Visa Signature Card, the terms and conditions promised that as long as the annual fee is paid, a bonus award hotel night would be provided whenever I use my gold points to book award nights of - or more consecutive nights at the same - - property. That benefit is now being taken away, and no direct compensation is being provided. My annual fee of $75.00 was charged in - and I paid it because I believed I would be receiving the free award night benefit for the entire year.

U.S. Bancorp customer in Pennsylvania
May 01, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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