U.S. Bancorp Credit card department,
When I opened my US Bank - - Premier Rewards Visa Signature Card, the terms and conditions promised that as long as the annual fee is paid, a bonus award hotel night would be provided whenever I use my gold points to book award nights of - or more consecutive nights at the same - - property. That benefit is now being taken away, and no direct compensation is being provided. My annual fee of $75.00 was charged in - and I paid it because I believed I would be receiving the free award night benefit for the entire year.
U.S. Bancorp customer in Pennsylvania
May 01, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | http://www.usbank.com/ |
| Phone | (800) 872-2657 |
| [email protected] | |
| Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
| U.S. Bancorp | |
| U.S. Bancorp |
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