Credit card Disclosure verification of debt not given enough info to verify debt
Portfolio Recovery Associates, Inc. Debt collection department,
Credit card Disclosure verification of debt Not given enough info to verify debt Texas
I - contacted Portfolio Recovery by certified letter in - 2015 requesting debt validation including : Name of the original creditor, including account number. Original amount owed, including a complete payment history, starting with the original creditor. Finally, Documentation that indicates that I agreed to pay someone this sum of money. Portfolio responded with a letter on company letterhead with a summary of my name, my last - digits of SSN, balance at date of purchase, and interest accrued since the date of purchase. I responded to Portfolio 's letter with a - letter on - - requesting once again for the following information to properly validate the debt : A complete payment history, starting with the original creditor. Copy of the contract that states I promise to pay this back from the original creditor. Portfolio Recovery 's - response was sending me the same letter originally received. I contacted Portfolio by phone as a final attempt. I was told by the collector that I missed my validation period and they could therefore not provide me with the copy of the contract nor a complete payment history from when the account was with the original creditor. I then asked when did my validation period end. He said it ended 90 days after the account went into collections. I am confused by what he said. I am simply asking Portfolio to provide me the information I requested to complete my validation.
Portfolio Recovery Associates, Inc. customer in Texas
Apr 30, 2015
* Source: CFPB Complaint Database
Portfolio Recovery Associates, Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.portfoliorecovery.com/ |
Phone | (757) 519-9300 |
[email protected] | |
Address | 120 Corporate Boulevard Norfolk VA 23502 |
Portfolio Recovery Associates, Inc. |
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