TransUnion Credit Reporting Complaint

TransUnion Credit reporting department,

Credit reporting company's investigation Inadequate help over the phone Illinois

I was unaware of the $230.00 debt, as I never received a bill. I tried to contact -, who charged off the account to -. I never received any collection materials regarding this debt. - charged the debt off to - - -, who supposedly gave the account to the - - Law Firm in Arizona. When I called the law firm and spoke with - - on -/-/15, they have no records of this account. I gave them the account number that is on my credit report and my social security number and nothing came up with my owing any debt. I tried to contact -, Transunion and - to resolve this issue, by either paying off the debt or having it removed from my credit report, but there is no way to speak with a live person at any of the bureau 's, as everything is automated and no customer service representatives are available to discuss credit disputes. I have no idea what I supposedly purchased, as no one can provide me with this information. My credit score used to be over - and now it is in the - 's, due to this debt, which is reported


damage to my credit score and I may not even be responsible for this debt. - told me that the bill was returned from the post office as undeliverable. I have lived on this street for - years, so I found this to be difficult to understand. I need help removing this debt from my credit report and will be sending each company a letter requesting the removal of this debt. I should be able to find out what was purchased, but no one can provide me with this information. If someone could tell me what was purchased and I did in fact purchase the item, than I would pay off the debt. I have never received any letters or calls from this Law firm, so I believe this whole reporting incident is in error. Please advise me as to what my next step should be. Thank you.