U.S. Bancorp Credit card department,
Credit card company changed terms and conditions of benefits offered immediately after I paid the annual fee. Previous terms allowed for - free night after a minimum of a - night stay, essentially allowing a - for -, or 50 % reduction in points needed on any properties. The new offer only allows for - free night per calendar year on US properties only. This change has devalued the points and I would not of paid another annual fee had I known this would happen.
U.S. Bancorp customer in Virginia
Apr 29, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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