U.S. Bancorp Credit Card Complaint

Rewards

U.S. Bancorp Credit card department,

Rewards Virginia

Credit card company changed terms and conditions of benefits offered immediately after I paid the annual fee. Previous terms allowed for - free night after a minimum of a - night stay, essentially allowing a - for -, or 50 % reduction in points needed on any properties. The new offer only allows for - free night per calendar year on US properties only. This change has devalued the points and I would not of paid another annual fee had I known this would happen.

U.S. Bancorp customer in Virginia
Apr 29, 2015

* Source: CFPB Complaint Database

U.S. Bancorp response to complaint:
Closed with non-monetary relief

Consumer disputes how U.S. Bancorp handled their complaint

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Contact U.S. Bancorp

http://www.usbank.com/
(800) 872-2657
[email protected]
800 Nicollet Mall Ste 200
Minneapolis MN 55402
U.S. Bancorp
U.S. Bancorp

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