U.S. Bancorp Credit card department,
Advertising and marketing Virginia
I am writing to complain about U.S. Bank. I recently applied for a U.S. Bank - - Premier Visa Signature Card credit card and was approved. One of the major reasons, I applied for the card was an advertised benefit of Bonus Award Nights '' where any award stay using - - points got the the last night free. This benefit is offered ONLY to U.S. Bank - - credit cardholders. On my - statement I received from U.S. Bank as a - - credit card holder the following notice was in the statement : Program Update Notice For Your - - VisaStarting -/-/2015 Cardmembers can earn a Free Night at a - - hotel by spending $10000.00 annually and paying an annual fee. Free Night replaces Bonus Award Night. Terms ( & conditions apply. I am upset because a benefit that was advertised when I applied for the card is being taken away with little notice right after I applied. I contacted U.S. Bank using the phone and was told they can not do anything about my complaint.
U.S. Bancorp customer in Virginia
Apr 28, 2015
* Source: CFPB Complaint Database
U.S. Bancorp response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.usbank.com/ |
Phone | (800) 872-2657 |
[email protected] | |
Address | 800 Nicollet Mall Ste 200 Minneapolis MN 55402 |
U.S. Bancorp | |
U.S. Bancorp |
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