SunTrust Bank Mortgage department,
FHA mortgage Loan modification,collection,foreclosure Florida
On -/-/-/-/- a loan modification application was submitted and a missing documents letter was generated the same day with a deadline of - ( giving 4 days including mail time ) Again on - another loan modification application was submitted but not reviewed. servicer/lender did not notify borrower that the application was incomplete and it should have been deemed facially complete.12 C.F.R. 1024.41 ( g ) Also the servicer/ lender did not take all steps necessary to postpone the foreclosure sale date to allow modification review to be complete. 12 C.F.R. 1024.41 ( b ) ( 2 ) ( b )
SunTrust Bank customer in Florida
Apr 23, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
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