Navient Debt Collection Complaint

Navient Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls Illinois

My son - - has an outstanding student loan with Navient/- -. On todays date, my wife and I received a total of - telephone calls from - the calls began at - -. and continued on until - - The majority of the calls from this number were answered by our voice mail answering machine and caller did not leave any messages. I answered a call at - -. and caller identified herself as being from Navient. She wanted to speak with my wife, who was not home at that time. I asked her the reason for the call and she refused to tell me. At - -, my wife called Navient and they informed her that my son 's student loan was 6 days late in payment of $96.00. My wife advised that she would tell our son to contact Navient when he woke up. At - -., Navient again called and again at - - I spoke with the rep. and requested that they stop calling us and we would inform - to contact them. We received another call at - - and again at - -. at which time, I advised the rep that I would contact an attorney if they did not cease the phone calls We co-signed for our son 's loan and he has been consistent with his payments in the past. We feel that these actions by Navient are nothing but pure harassment and they need to be stopped