Navient Debt Collection Complaint

Federal student loan Communication tactics frequent or repeated calls

Navient Debt collection department,

Federal student loan Communication tactics Frequent or repeated calls Georgia

I have been receiving harassing phone calls from Navient. They claim they 're calling to collect a student loan debt, but I am in school and all of my loans are in deferment. I have also asked them repeatedly to stop calling my cell phone, but they refuse to stop. I was also advised today by a representative that they will continue to call me and there was nothing I can do about it. They call me everyday at least - times a day, and I can not deal with it. I have tried blocking the numbers they call from on my iPhone, but the calls continue.

Navient customer in Georgia
Apr 17, 2015

* Source: CFPB Complaint Database

Navient response to complaint:
Closed with explanation

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http://www.navient.com/
(302) 283-8000
123 S Justison St Ste 300
Wilmington DE 19801
Navient
Navient

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