Amex Bank Account Or Service Complaint

Other bank product/service Using a debit or ATM card

Amex Bank account or service department,

Other bank product/service Using a debit or ATM card New Hampshire

Dear Sir or Madam, While checking my personal credit report, I noticed an unauthorized and fraudulent credit inquiry made by AME-. I did not authorize anyone employed by this company to make any inquiry and view my credit report. AME- has violated the Fair Credit Reporting Act Section 1681b ( c ). They were not legally entitled to make this fraudulent inquiry. This isa serious breach of my privacy rights. I have requested that they mail me a copy of my signed authorization form that gave them the right to view my credit within five ( 5 ) business days so that I can verify its validity and advised them that if they can not provide me with proof that I authorized them to viewmy credit report then I am demanding that they contact the credit bureaus immediately and have them remove the unauthorized andfraudulent hard inquiry immediately. I also requested that they remove my personal information from their records. in case it is needed to locate the fraudulent inquiry in their system. I then asked them to please send me written confirmation that they have complied with my requests and advised them that their failure tocomply with my requests within five ( 5 ) business days will be my evidence used in Federal Court of their willful noncompliance [ 15U.S.C. 1681n ] and that I will be seeking statutory damages, punitive damages and the cost of the action and reasonable attorney feesfor each and every fraudulent inquiry. Please do whatever is in your power to ensure that AME- complies with my requests and to avoid other Consumers fromexperiencing the same kind of abuse of their privacy rights.

Amex customer in New Hampshire
Apr 16, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with non-monetary relief

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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