EverBank Mortgage Complaint

Conventional fixed mortgage Loan servicing, payments, escrow account

EverBank Mortgage department,

Conventional fixed mortgage Loan servicing, payments, escrow account Iowa

This complaint is about Everhome MortgageOn - - they recieved a check which stated to be applied to principal of $50000.00. on our home. Instead of doing that they put aprox. $47000.00. on it put the rest in escrow and payments ahead.the balance after they received it the balance should have been $100.00 I asked on - I believe about the - what the payoff was and wired aprox! -. for the payoff I never paid attention to the amort schedule before.after arguing with them they said they would send - back it is now the - of - no check after reviewing the schedule I also noticed they reduced my escrow and charged full interest for that month I am getting nowhere with these people

EverBank customer in Iowa
Apr 13, 2015

* Source: CFPB Complaint Database

EverBank response to complaint:
Closed with explanation

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