SunTrust Bank Bank Account Or Service Complaint

SunTrust Bank Bank account or service department,

Checking account Problems caused by my funds being low North Carolina

I am a new customer of Suntrust bank. When offered, I opted into overdraft protection, assuming there would be commercially reasonable terms as I experienced with - - - applied to my account. In fact there were not. They charged are total of $140.00 of fees to me for transactions that had, in fact, overdrafted my account by $42.00. When I called, they said they only charged fees for transactions over $5.00. - of the fees they charged in fact violated that policy by being for $3.00 each. They voluntarily refunded - unspecified fees as a matter of courtesy. There policy is n't in line with - - -, which exempts transactions under $10.00, and - goes out of its way to notify you that your account has been overdrawn via text message and e-mail. Clearly, Suntrust is out of line with public policy, and their checking account contract of adhesion is out of line with the common law in this country. Thank you.