SunTrust Bank Bank account or service department,
Checking account Using a debit or ATM card Georgia
Suntrust experienced IT network, account hackers and/or IT incompetence. They were showing debits, by ( me ) consumer - - - - - F - . This on clear transitions, summary ( see attached ) This was only perpetrated to charge my account overdraft fees and extending over draft fees $150.00. I advised Suntrust their mistake or IT incompetence, was the cause since I manage my account by their website. In accordance with PCI-DSS, this information MUST be up-to-date an accurate, by law it was SunTrust responsibility to be such.
SunTrust Bank customer in Georgia
Apr 11, 2015
* Source: CFPB Complaint Database
SunTrust Bank response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintLoading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |