SunTrust Bank Bank Account Or Service Complaint

Checking account Using a debit or ATM card

SunTrust Bank Bank account or service department,

Checking account Using a debit or ATM card Georgia

Suntrust experienced IT network, account hackers and/or IT incompetence. They were showing debits, by ( me ) consumer - - - - - F - . This on clear transitions, summary ( see attached ) This was only perpetrated to charge my account overdraft fees and extending over draft fees $150.00. I advised Suntrust their mistake or IT incompetence, was the cause since I manage my account by their website. In accordance with PCI-DSS, this information MUST be up-to-date an accurate, by law it was SunTrust responsibility to be such.

SunTrust Bank customer in Georgia
Apr 11, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with explanation

Consumer disputes how SunTrust Bank handled their complaint

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