Amex Credit Card Complaint

Identity theft / Fraud / Embezzlement

Amex Credit card department,

Identity theft / Fraud / Embezzlement Idaho

I am attaching a spam/malware/bogus email '' I received. I am NOT a credit card holder, I am NOT an American Express customer. And, of course, I did NOT open/ download the email attachment. email : '' Dear American Express customer, We have recently detected that a different computer user has attempted gaining access to your online account and multiple passwords were attempted with your user ID. Hence it is necessary to re-confirm your account information and complete a profile update. You can do this by downloading the attached file and updating the neccessary fields. Note : If this process is not completed within - we will be forced tosuspend your account online access as it may have been used for fraudulentpurposes. Completion of this update will avoid any possible problems with your account. Thank you for being a valued customer. ( - ) American Express Customer Service 2015. Dear American Express customer, attachment Verification Form- ''

Amex customer in Idaho
Apr 09, 2015

* Source: CFPB Complaint Database

Amex response to complaint:
Closed with explanation

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Contact Amex

https://www.americanexpress.com/
800-528-4800
P.O.Box 981540
El Paso TX 79998
Amex
Amex

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