PennyMac Loan Services, LLC Mortgage Complaint

FHA mortgage Loan servicing, payments, escrow account

PennyMac Loan Services, LLC Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Florida

I made my - mortgage payment early in - 2014 to - - -. I then received notification that as of - -, my loan servicing was being transferred to PennyMac. My - payment was never transferred to the new servicer, and now I am getting notices that I am in pre-foreclosure, I have had 30 day lates reported to my credit report, and I have been assessed late fees monthly. I have called and spoke to PennyMac multiple times, along with the numerous phone calls and letters they contact me with accusing me on being behind on my payments. This has been going on for months, and they seem either unable or unwilling to resolve this.

PennyMac Loan Services, LLC customer in Florida
Apr 08, 2015

* Source: CFPB Complaint Database

PennyMac Loan Services, LLC response to complaint:
Closed with explanation

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