Conventional fixed mortgage Loan servicing, payments, escrow account
PennyMac Loan Services, LLC Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Oregon
My home mortgage is with Penny Mac. It has a PMI fee that we have been paying. Per the original agreement. As of a month ago the Loan to Value dropped to 79.79 %, which was to trigger a stop on the PMI. I notified Penny Mac that per our agreement to stop charging me for the PMI. They refused until I PAID for a re-evaluation of my home. This was never in any documents. As a matter of fact I have a letter from Penny Mac dated -/-/14 that states ; that the PMI would be terminated when the Loan to Value reaches 80 % or lower than the Original Value ''. It has reached that level and they now want me to pay for the home assessment before they will terminate the PMI. This is not part of the agreement. Please Help.
PennyMac Loan Services, LLC customer in Oregon
Apr 07, 2015
* Source: CFPB Complaint Database
PennyMac Loan Services, LLC response to complaint:
Closed with explanation
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