BlueChip Financial Payday Loan Complaint

Charged fees or interest I didn't expect

BlueChip Financial Payday loan department,

Charged fees or interest I didn't expect Colorado

I took out a payday loan from spotloan for 700 $ on -. I received the money deposited into my account. I didnt keep the contract but I am pretty sure it was $230.00 for six month. On the -/-/- I made a - dollar payment which was withdrawn from my checking account. I called late - and said I cant make the - payment. They said OK. They would add money on to my next - payments and the payments would be -. I got a letter as follows, which shows they are ok with payment plan. Hi -, I just want to remind you that your Spotloan payment of $300.00 is scheduled for Thursday, - - 2015. Please let me know right away if you have any questions. Spotfully, -Relationship Manager-- ext. -If you have any questions about your account, please email us at -- or call us at -. If you would like to write us, you may contact us at : Spotloan-- -, IL - Spot loan withdrew money from my account on - and - for $300.00. On - i received a letter from spot loan as follows. Dear -, We are writing to let


to - -. If you have questions now or in the future, please reach out to - - at ( - ) -. Thank you for being a Spotloan customer. Sincerely, Spotloan Help TeamSo in - - financial tried to withdraw - or something close to that and the funds were not available. I made a payment on - for - and - for - to make up for the - to - -. I have not made a payment for - and do not feel that I owe any more money. I was not give the opportunity to pay the loan off early after - and easily paid - the amount of money. - - claims that I owe an -, - and - payment. I did contact both - - and spotloan which got me nowhere and was hung up on.

BlueChip Financial customer in Colorado
Apr 06, 2015

* Source: CFPB Complaint Database

BlueChip Financial response to complaint:
Closed with explanation

Consumer disputes how BlueChip Financial handled their complaint

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