BBVA Compass Credit Card Complaint

Closing/Cancelling account

BBVA Compass Credit card department,

Closing/Cancelling account Oklahoma

On - -, 2015, I applied for a BBVA - - on - -, 2015, I was contacted by the BBVA underwriting department letting me know that I was approved and they told me my credit line was $20000.00. A few days later I called to do a balance transfer and they told me that my account was closed due to security concerns but would not address the reason why. Up until this present time I have not received an explanation as to why my account was closed. I have attached a copy of the email as proof of BBVA opening my account.

BBVA Compass customer in Oklahoma
Apr 05, 2015

* Source: CFPB Complaint Database

BBVA Compass response to complaint:
Closed with explanation

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