Other (phone, health club, etc.) Disclosure verification of debt not given enough info to verify debt
National Credit Systems,Inc. Debt collection department,
Other (phone, health club, etc.) Disclosure verification of debt Not given enough info to verify debt Texas
-/-/-, I terminated my lease 2 months early with - - in -, T-. I followed all of the rules in the contracts, and addendum, regarding early termination. In -/-/- I received a letter from - - - that they were trying to collect a debt of $1300.00. - was charging me for a deposit due to early termination. I called and sent a letter requesting that they validate the debt. Their response was a copy of my lease with a letter that stated 'it was validated '. From there, I replied with a letter outlining the specifics of the lease and provided them with a copy of these and the early termination addendum asking them to correct the outstanding amount and validate the debt again. We went back and forth for two months. I had little success and their verbal response was to get a lawyer. Because the leasing company and debt collection agency were rude, not compliant and not providing an adequate response, I filed a complaint to the - on -. On -/-/- I received a derogatory remark for $1300.00 ( my balance was still being disputed with - and National Credit Services ). On - -,
- realty did not provide me with - from the date the debt was validated to pay may balance before affecting my credit. The debt was not truly validated until - which should allow me to pay the debt off by -/-/-. When contacting - and NCS regarding the above, they lack professionalism by hanging up with me, bullying me by talking over or saying they will disconnect the call if I 'm not calling to make a payment, and telling me that there is no way for this to be removed from my credit report. I have made many efforts and walked them through the process but have been unsuccessful with finding a resolution.
National Credit Systems,Inc. customer in Texas
Apr 01, 2015
* Source: CFPB Complaint Database
National Credit Systems,Inc. response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationalcreditsystems.com/ |
Phone | 800-367-1050 |
[email protected] | |
Address | P.O. Box 312125 Atlanta GA 31131 |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |