Blackhawk Network Holdings Inc. Prepaid card department,
General purpose card Fraud or scam Maryland
I filed, y taxes online through IRS and I had the option to either get my refund loaded on a pre pay card, Direct deposit or either get them mailed out to me. I choose to get the prepaid card through this company called Pay Power. I called paypower on today, which is Wednesday, - -, 2015 and I asked for my balance and I was informed that it was a balance of 300 dollars on my account. However, when I went to use my card I was informed that it was block on my card, mind you I have never used this card before. I called Paypower to find out what was going on and they informed that my card had been blocked because of Fraud. I asked them if they partner with the IRS how could it be tagged as fraud. I asked for his name and I - number and then he hung up on me. I want to know how is there anything I can do to get my money back.
Blackhawk Network Holdings Inc. customer in Maryland
Apr 01, 2015
* Source: CFPB Complaint Database
Blackhawk Network Holdings Inc. response to complaint:
Closed with explanation
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