Encore Capital Group Debt Collection Complaint

Encore Capital Group Debt collection department,

Credit card Communication tactics Frequent or repeated calls

Actually NOT used obscene language but used pressure tactics, are unwilling to help/ resolve issue and also seemingly improper management of debts and PII - pers identity info ( SSN, addresses et c ). We incurred debts when I was - with US military in -/-/-, was - discharged and did n't received any pay until -/-/-. So we incurred debts, house was improperly foreclosed ( - got us WHOLE 500 $! ). We settled/ paid off most debts, except for - - -, where - transferred some funds owed on mortgage ( foreclosed ) to CC which is n't legal. Then debt was almost settled with -, but when requested documentation it was quickly transferred to Midland Credit Management, under MCM acct # -. Midland FAILED to prove debt ( and it 's height ), FAILED to communicate to resolve ( I sent email requesting documents/ investigation into - improper behavior ). Since then dealing with MCM DISASTER:-/ MIDLAND CREDIT MANAGEMENT - - - - - , CA - is n't really attempting to collect, settle or communicate - when calling ANY of their - numbers ( such as - or - ) - gets through, then message says


unrecorded line is n't available, call in - hours '' - that is usually - min into transfers/ holds ... '' All reps giving odd names '' such as - diff person stated to be - - ( all from - - call center ! ), or - - or - -, these are from -. That also bring issue -/ PII, addresses, DOB and all info passed from US to - - who can effectively stole identity w/o any control/ oversight by US government/ agencies. I think that is ABSOLUTE disaster. On top, seems like Midland Credit Management is just RENOWN for this behavior w/o any action from our Government. Sincerely - --