Iowa Student Loan Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer

Iowa Student Loan Student loan department,

Non-federal student loan Dealing with my lender or servicer Iowa

Iowa Student Loans, now Aspire, has consistently called us and our daughter regarding her outstanding loan from - College. As was necessary, she obtained several loans over the period of four years. As her parents, we co-signed her loans. After college we made repeated attempts to consolidate her loans. The response was not possible ''. The result was - loans, each due on different time of the month, all accruing interest. We attempted to set up a regular schedule, and, new to the workforce, she did her best to meet the loan payments. We helped as we could to offset the payments. Since 2004, we have consistently received letters and harsh, demanding phonecalls, sometimes threatening, even though we know the amount was regularly late, but paid in accordance with her and our pay checks. Had we known a student loan from Iowa Student Loans, now Aspire would be so physiologically demanding, we would never have used them. Even the credit card companies have been willing to work with us on consolidating and paying off a card. We have attempted numerous times to talk with the Iowa Student Loans, now Aspire to consolidate and make it easier for our daughter, and now us, to repay the loans. They are unrelenting, offering no options and constantly sending letters and telephone calls. We know the loans are being paid, however, if they are off by only a few days, even due to holidays, the phone calls and cautionary letters arrive. We have come to simply tossing the letters and hanging up on the calls. There seems to be no solution outside of obtaining a high interest private loan to get them off our back. That is not fair to the intent of education. Something must be done.

Iowa Student Loan customer in Iowa
Mar 30, 2015

* Source: CFPB Complaint Database

Iowa Student Loan response to complaint:
Closed with explanation

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