HSBC Bank Account Or Service Complaint

Checking account Account opening, closing, or management

HSBC Bank account or service department,

Checking account Account opening, closing, or management

I am a law abiding, squeaky clean, legally - retired distinguished American senior citizen at my vacation home in a -, -, who only has - USA bank account my HSBC checking account with a debit master card that is tied to my funds in my HSBC checking account. My creditworthiness as is reflected by my credit report is excellent as is reflected in my credit score, etc. I have had my account with HSBC for over twenty years when you include the bank that HSBC merged with. I have always gone above and beyond to exercise due diligence with HSBC by for example putting a seven year fraud alert on my credit report when I got a letter from - that someone had attempted to fraudulently open a line of credit with them in my name last year. In addition, I purchased a one year subscription to - Protect My ID service after I got that letter from - alerting me that someone had fraudulently attempted to open a line of credit in my name. I have always been a creditworthy customer of HSBC who has always followed the protocols of HSBC bank. In fact, inasmuch as, HSBC bank


reporting agencies were shocked and said it was discrimination, inasmuch as, I have an excellent credit report and I have always been a creditworthy customer of HSBC bank. Not to mention I have no outstanding debt with any financial institution, no credit card, etc. I was shocked when my HSBC branch manager - wrote me in - that she was closing my HSBC checking account. I contacted HSBC and was informed that they have the right to arbitrarily close even someone like me an always creditworthy customer who has always followed all of the protocols of HSBC and who has always done due diligence when there has even been the slightest problems. Even after I informed - and HSBC customer relations, and HSBC investor relations that it would be an extreme hardship for HSBC to close my HSBC checking account because I am on my way back to the USA and I need to have the liquidity of access to my funds via my HSBC bank account, because it is virtually impossible for me to open a checking account in - and therefore virtually impossible for me to get a check cashed in -, because I am only vacationing in -, I am not going to establish residency in - through the immigration services in -. Moreover, as I have informed HSBC including HSBC investor relations, consumer relations, my branch manager, I am a legally - squeaky clean American senior living alone in - who has no spouse, no partner, no children, etc. ; therefore, if HSBC cuts me off from my funds or access to having my direct deposited US Social Security monthly benefit of - ( $- ) monthly direct deposited to my HSBC account and further I am cut off from my monthly direct deposited - ( - ) pension benefit on one - ( $- ) which is also every month direct deposited to my HSBC bank account I am not going to have access to money for basics for my life sustaining food and medications that for me a legally - senior who this month a treating physician in - recommended I return to the USA to get my congestive - - treated because I only have health insurance for the USA not - or anywhere else, I could literally have a massive fatal - - or - and/or my other bodily systems fail because I am cut off from my direct deposited funds to purchase my life sustaining food and medications. HELP

HSBC customer in
Mar 30, 2015

* Source: CFPB Complaint Database

HSBC response to complaint:
Closed with explanation

Consumer disputes how HSBC handled their complaint

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Contact HSBC

http://us.hsbc.com/
(212) 525-5000
[email protected]
452 5th Ave Fl 22
New York NY 10018
HSBC
HSBC

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