Capital One Credit Card Complaint

Capital One Credit card department,

Other fee Arkansas

I have an open account with Capital One Bank with a credit limit of $1000.00. ( Information : My credit limit was $10000.00 with Capital One Bank, but after getting a cash advance for $5000.00, my credit limit was reduced to $1000.00 ). During - 2015, I had a balance of $11.00 on my credit card account. On - -, 2015 my personal banking account was debited $11.00 by Capital One Bank from a check I wrote to Capital One Bank. After debiting my account, I now have a zero balance with Capital One Bank. I have not used the card since having a zero balance. On - -, 2015, I received a billing statement from Capital One Bank with a Renewal Notice '' that I would be charge $59.00 for a Annual Membership Fee ''. In the statement Capital One Bank urges '' that I avoid paying the Annual Membership Fee by closing my account. I have basically, - complaints. Number - : Why am I being charged a $59.00 Annual Fee with a zero balance, when I have a Excellent '' credit rating, while other card holders are being charged only a $39.00 Annual Membership Fee. - I do not want to close my account. Closing my account could affect my credit rating. At any rate, I prefer not to close my account.