GE Capital Retail Consumer Loan Complaint

GE Capital Retail Consumer loan department,

Installment loan Managing the loan or lease West Virginia

Purchased furniture from - - - with - months same as cash financing. Payments were being made to -. After a few months went online to make payment and the site would not take the payment. Tried again a few days later. Then called the store and was told that - had sold the account to GE. The merchant nor - nor GE had told us that. We called GE and a gentleman told us that $100.00 would pay the account in full. We sent the payment in. Since then we 've continued to receive collection notices from - collection agency after another. We talked with GE - times and they would do nothing. We had talked with their employee by phone and had nothing in writing. Now we are receiving collection letters from another collection agency for a lone that we paid in full per the terms. GE is wanting interest and other charges for an account that was paid in full within the time frame of the agreement.