TransUnion Credit Reporting Complaint

Credit monitoring or identity protection problem with fraud alerts

TransUnion Credit reporting department,

Credit monitoring or identity protection Problem with fraud alerts California

Like many other Americans, I have voluntarily initiated security freezes on all of my credit profiles at Transunion, - and -. This helps me sleep better at night knowing a fraudster ca n't open an account in my name without my explicit permission. The complaint I have is that not only do I have to pay $10.00 to these companies to initiate the freeze, I also have to pay $10.00 to each - separately, every time I want to apply for a credit product. In some cases I am forced to pay $30.00 out of pocket. I take issue with this because the problem of identity theft is largely attributable to these very organizations who provide my financial information to anyone who asks for it, willy-nilly '' without any sort of authentication or identity verification. So even though these companies are responsible for the problem, if I want to do something to prevent it ultimately I have to pay. I am requesting that the CFPB require, or simply encourage these companies to provide this service free of charge to American consumers. By doing so they will be helping to more easily prevent the serious issue of identity theft, as well as avoid more costly requirements that may come their way in the form of legislation aimed at combating the problem. Thanks for your time, - -

TransUnion customer in California
Mar 26, 2015

* Source: CFPB Complaint Database

TransUnion response to complaint:
Closed with explanation

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