PayPal Money Transfers Complaint

Domestic (US) money transfer Fraud or scam

PayPal Money transfers department,

Domestic (US) money transfer Fraud or scam Montana

Unfortunately, there is yet another problem with - that I must add to my complaint : They claim that I owe an $80.00 refund to a buyer in an - purchaser and they have debited that amount from my - account, even though the buyer has yet to return the purchased item to me for a refund ( this problems came to my attention on - ). I plan to refund the full amount of $80.00 on return of the merchandise, as is my stated policy on my - auctions, but it is coercive and fraudulent for - to freeze my account and disrupt other transactions over a purchase and refund where they are not a principal party or even the actual broker ( - is the broker ). More specifically, - embargoed - payments to me from other buyers and claim that I still owe them ( or somebody ) $27.00, which I do NOT at this point in time. Because they show a negative balance of $27.00 on my - account, the prevent me from paying for my own - purchases with -, which is a grave concern because I 've already missed out on buying - item


figured that in the long run all of the various credits and debits would balance out to zero. I set up the transfer on - -. The money was debited from my bank account yesterday, - -, but as of today, - -, it has NOT been credited to my - account! That 's fraud! - took the money from my bank account but kept it for themselves instead of applying it to my - account. I called - about this problem this morning, initially spoke with line representative - - - who was useless about fixing the problem, eventually transferred to a supervisor, - ( employee ID # - -. Unfortunately, - also refused to do anything to fix this fraud, just blithely repeating that it takes several days to effect such a transfer. That 's not the point ; the point is they already have the money but have n't credited to my - account. You need to force these crooks to stop screwing over people like me and to treat their customers fairly and respectfully, especially by transferring and crediting money immediately on the requests being filed ( as they do for purchases on - paid with - ), not depriving clients of the use of their own money, and not playing around with floats to earn interest to which they are not entitled. And - to start with - they should never debit peoples ' - accounts on the unsupported claims of third parties. The fact of the matter is that it 's MY decision if I believe it 's appropriate or not to refund money to a buyer ( as it may not be if the buyer broke the merchandise after using it, as may be the case with the buyer who currently wants to return merchandise to me ) and - and - should not be able to force such a decision on me and definitely should NOT steal money from me! This vertical monopoly of - and - needs to be broken up because it leads to abuses of power by both entities. Specifically, for my current complaint, I 'm asking you to fine - and force them to immediately credit my account the full amount of money that I transferred and that is at issue with the buyer - $27.00 plus $80.00 -.

PayPal customer in Montana
Mar 25, 2015

* Source: CFPB Complaint Database

PayPal response to complaint:
Closed with explanation

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