SunTrust Bank Mortgage Complaint

Other mortgage Settlement process and costs

SunTrust Bank Mortgage department,

Other mortgage Settlement process and costs Colorado

I applied for a loan modification with Suntrust Mortgage. I qualified for an modification option to convert from an ARM to a fixed rate mortgage. I was 6 years into the mortgage. I am a divorced mother of - and ex-husband was on original loan. In divorce he had to quit claim as I did on his property. Suntrust required him to sign modification application but then when presented with quit claim, allowed me to proceed without his signature. I have completed the 4 month trial period and loan mod docs have been sent to me. Problem : They are now requiring ex-husband signature now. He is an unfriendly/uncooperative party and is trying to leverage his signature with his lawyers for a percentage ownership in the property and other stipulations. Suntrust will not let me sign alone even though I made the application alone and the calculations were based on my income alone. I need them to be compelled to allow me to sign alone. If I ca n't execute this modification I will have to default as I owe 6k on demand to go back to the original structure. The ex does n't care about defaulting he has family money and many lawyers. Please help me compel Suntrust to allow my sole signature on this modification.

SunTrust Bank customer in Colorado
Mar 24, 2015

* Source: CFPB Complaint Database

SunTrust Bank response to complaint:
Closed with non-monetary relief

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