Barclays Credit Card Complaint

Identity theft / Fraud / Embezzlement

Barclays Credit card department,

Identity theft / Fraud / Embezzlement California

I have been a - - - for 4.5 years and my identity was stolen last year. The thieves obtained a credit card from Barclay which they used to rent and steal cars - miles away in - California. I have provided tips to law enforcement, leading to seizures of some of the thieves ' equipment, and the police have video surveillance and - suspects in custody, caught in a stolen vehicle with many fraudulent IDs, including some for me. I have provided this information and the police report to Barclay and - in multiple disputes since -. I recently mailed a dispute to Barclay and requested all documents relating to this account, including a list of all charges and payments made, all investigative findings, when they contacted the law enforcement contacts I provided, and how and when they verified any and all information, as is my right under the FCRA. However, they have refused to provide me this information and are thus in willful noncompliance with the FCRA.

Barclays customer in California
Mar 24, 2015

* Source: CFPB Complaint Database

Barclays response to complaint:
Closed with explanation

Consumer disputes how Barclays handled their complaint

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