Encore Capital Group Debt Collection Complaint

Credit card Cont'd attempts collect debt not owed debt was paid

Encore Capital Group Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt was paid California

Originally owed - - Credit Card. At some point they referred to collection or sold to Midland Credit Management who sent me an offer. Their letter said : If we receive $240.00 by -, we will consider your account balance paid ''! I sent check # - for $240.00 on -/-/-/-/ On - -, -/-/2015, they sent me a Statement '' saying thank you for your $240.00 payment ( credited on -/-/-/-/2015, - days before the day they had to receive it by ) but reflecting a balance of $160.00 even though I met all the terms of their offer. Please ensure they correct their records to reflect this account as paid and report the same to all - credit reporting agencies. Their ( - ) Account # is -.

Encore Capital Group customer in California
Mar 22, 2015

* Source: CFPB Complaint Database

Encore Capital Group response to complaint:
Closed with explanation

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Contact Encore Capital Group

https://www.encorecapital.com/
(877) 445-4581
[email protected]
P.O. Box 939069
San Diego CA 92193
Encore Capital Group
Encore Capital Group

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