Ally Financial Inc. Consumer Loan Complaint

Vehicle lease Taking out the loan or lease

Ally Financial Inc. Consumer loan department,

Vehicle lease Taking out the loan or lease Georgia

Lease is up on vehicle, I inquired about purchase option with Ally Financial. They are not recognizing the purchase option amount in my contract ( equal to residual, with no fee for purchase option ). The amount they quoted was 2,500 higher than the residual value stated on my contract.

Ally Financial Inc. customer in Georgia
Mar 21, 2015

* Source: CFPB Complaint Database

Ally Financial Inc. response to complaint:
Closed with explanation

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Contact Ally Financial Inc.

https://www.ally.com
704-444-7824
[email protected]
P.O. Box 380901
Bloomington MN 55438

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