W.J. Bradley Mortgage consumers have reported over 19 official complaints. Out of the 19 consumer complaints against W.J. Bradley Mortgage, 26% were disputed by the consumer (i.e. the consumer was not happy with how W.J. Bradley Mortgage responded to their complaint) and 79% were processed in a timely manner. 11% of consumer complaints against W.J. Bradley Mortgage resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 5% resulted in non-monetary compensation.
| Issue | Complaints | Disputed |
|---|---|---|
| Loan servicing, payments, escrow account | 8 | 25% |
| Settlement process and costs | 5 | 40% |
| Application, originator, mortgage broker | 5 | 20% |
| Loan modification,collection,foreclosure | 1 | 0% |
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Stop CallsW.J. Bradley Mortgage Mortgage loan servicing, payments, escrow account November 20, 2015 - I have a Mortgage with WJ Bradley mortgage company. Everything was fine until they switched to a new company to process their payments. Every since the change I have had nothing but problems. They are rude on the phone, they do not keep accurate records, they say they there is no record of talking to us etc. The big problem is they do not process my auto payment so they can charge late fee 's. I work out of the country and every one of my bills is paid on time with automatic payments. They are ether incompetent or thieves or both. ... |