Review and analysis of over 8 complaints against Santander Bank US
Santander Bank US consumers have reported over 8 official complaints related to Identity theft / Fraud / Embezzlement. Out of the 8 consumer complaints against Santander Bank US, 25% were disputed by the consumer (i.e. the consumer was not happy with how Santander Bank US responded to their complaint) and 100% were processed in a timely manner. 25% of consumer complaints against Santander Bank US resulted in the consumer receiving monetary compensation (e.g. money, cash reimbursement, etc.) and 0% resulted in non-monetary compensation.
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Santander Bank US Credit card identity theft / fraud / embezzlement October 27, 2015 - My credit card at Santander Bank was used by someone in Florida who I do not know from -/-/15 to -/-/15 in the tune of $11000.00 and paid $9000.00 of that balance. I made a police report and contacted the bank immediately. But the bank keeps sending me to various branches to confirm my identity and nothing else. I have not received or heard anything from the bank up to now. At one of the branches, a representative told me to apply for a new credit card, which was strange since he seemed not to know what to do. He was confused as to why they would send me to a branch bank for a ... |